These terms & conditions are to ensure the safety and liability of your dog(s) whilst in our care. Booking with us is deemed as agreement to these Terms & Conditions.
Payment
The full cost of your session is to be paid online at the time of booking. When booking direct and bypassing the online system, you will be expected to pay with cash on arrival at the field. A secure post box is situated at the field so that you can pay for your booking on arrival.
Refunds & Cancellations
We are unable to give refunds. If you are unable to attend your slot, you may reschedule up to 24 hours prior by logging in to your account on the Bookings page. Bookings are not weather-dependent and you will not be entitled to a refund or cancellation if you no longer wish to visit due to the weather. If this is your first time visiting the field, please only book one slot to ensure this is the right place for you and your dog before booking further in advance.
Liability
The field was designed for the use of dogs, not children. You accept full responsibility for the dog(s) and children(s) behaviour. We accept no responsibility for any damage, loss or injury that occurs on our premises. Whilst our field is secure, we cannot 100% guarantee that it isn’t possible for a dog to escape. Please keep watch over your dog(s) and children at all times. You agree to clear up your litter and/or dog mess.
Visiting the Field in Dark Hours
To ensure a secure and enjoyable experience, it’s essential that customers making bookings for the field during dark hours have previously visited the field during daylight hours. This precautionary measure is in place to ensure familiarity with the layout and structure of the dog field, promoting a safer environment for all. By having a prior daylight visit, customers can better navigate the terrain, become acquainted with any potential obstacles, and enhance their overall understanding of the facility. We believe that this practice contributes to a positive and secure dog walking experience, fostering a sense of confidence and comfort for both dogs and their owners.
XL Bully Owners
We welcome all breeds to enjoy our secure field, providing a spacious and safe environment for them to play and exercise. However, we emphasise that it is the owner’s responsibility to ensure compliance with current government legislation and the Dangerous Dogs Act 1991. Owners must be aware of and adhere to any relevant laws and regulations pertaining to XL Bully breeds, demonstrating responsible ownership. By booking and utilising our dog walking field, owners acknowledge and accept this responsibility. When using the field, the following conditions must be met:
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The dog is registered with the index of exempted dog (IED) and a copy of the life certificate is obtained and provided
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A copy of the public liability insurance certificate for the dog is obtained and provided
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The dog handler ratio is 1:1 with their handler at all times
If the household has more than 1 dog, they can come to the field together, but the banned breed dog must have its own handler and then another member of the same household needs to be present to supervise the other dogs. If there is more than 1 banned breed in the household they can come together but each dog must have its own handler.
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The dog is Neutered – in line with Government Rules
Owners will be required to provide proof that their dog has been neutered by a certain date, depending on the age of the dog. If an XL Bully is less than one year old on 31 January 2024, it must be neutered by 31 December 2024. If an XL Bully is older than one year old on 31 January 2024, it must be neutered by 30 June 2024.
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The dog is Micro Chipped
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The dog is kept on a lead and muzzled until the gate is shut when entering the field
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The dog is put back on a lead and muzzled before opening the gate to leave the field
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You can remove the lead and muzzle once inside the secured field
For Government information on the transition period and the requirements click here.
Rules
- We are surrounded by countryside and sometimes there may be farming and agricultural noise in the fields nearby – we apologise for any inconvenience caused by this but it is beyond our control.
- Any food brought in cannot be poisonous to dogs (eg. grapes).
- We ask you to leave children’s toys at home as they can be a choking hazard for dogs.
- Please allow enough time within your own slot to vacate the field and load up your car.
- Please do not allow your dogs to dig.
- Please do not climb the fence.
- No smoking on the premises.
- No glass to be brought into the field.
- No chewing gum.
- We do not permit the use of whistles.
If you see anything that needs attention please let us know. Thank you for using our field. Stay safe and above all enjoy!